A hotelier called to arrange a visit to our office. I took the message and call the team in-charge of the client.
She told me hoteliers need to go direct to our MICE team to arrange for meeting
I ping the MICE gal and guess what she say?
"I can't allow the visit till they sign up for our XXX program. she probably got to call me to arrange for that"
I went, "Then now what? I have to call her to tell her?"
She goes "Preferably, I don't wanna look desperate for her to sign up. so u got to help me by asking her to make arrangement with me first"
What the hell....
I shall just pass the call next time. Soo much for taking a message.
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